There are two ways to set/change alerts for a single SIM card
The easiest way to set an alert for one SIM card is to navigate to the landing page.
Step 1: Click the red „Bell“ icon
Now you get one of two views.
Or setting up a new alert
Step 2: When setting up a new alert follow the steps to add a new alert.
Alert Types are as follows:
|Total Charges||Overall value of all calls|
|Voice Charges||Overage value of Voice calls|
|Voice Charges (Overage)||Unbundled usage of Voice calls|
|Voice Charges (All)||Total usage of all Voice calls|
|Data Charges||Overage value of Data calls|
|Data Charges (Overage)||Unbundled usage of Data calls|
|Data Charges (All)||Total usage of all Data calls|
|Event Charges||Overage value of Event calls|
|Event Charges (Overage)||Unbundled usage of Event calls|
|Event Charges (All)||Total usage of all Event calls|
Navigation: Admin Tools – Alert Manager
Here you see all alerts you already defined
To add a new alert, click on Add New Alert
A new window opens with two different drop down menus. The first one shows your SIM cards for which the alert should be established.
The second drop down shows which type of alert you want to set.
Following alert types are available:
- Data Alerts
- Event (SMS) Alerts
- Voice Alerts
All alerts can be set on overall data/voice/event usage, overage usage for data/voice/event or even the overall charges for data/voice/event.
Above all you can set an alert for total charges over all three services combined.
The alert type Data Usage (All) should be applicable for most M2M usage scenarios, if you want to monitor the total data usage of your SIM cards.
This example shows how to set up an alert for Data Usage (All).
Step 1 & 2: After you chose your card and the alert type you set up your thresholds.
- Warning Threshold: 1st notification
- Alert Threshold: 2nd notification
- Bar Threshold: Card gets suspended until the 1st of the next month
Step 3: For which threshold you want to receive an email?
Step 4: In the next window you can enter the email address to get the alerts, enter a name for the alert and enter a brief description of the alert. – Confirm
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